|
|
MERLIN LEGENDŽ R2
Calling Group Supervisor's Quick Reference
|
Title |
Doc
ID |
Issue |
Publication Date |
Title
Document Number
Issue
Comcode
Publication Date
|
MERLIN
LEGENDŽ Communications System Release 2.0 Calling Group
Supervisor's Quick Reference |
555-620-131 |
1 |
JAN
1993 |
| |
| Description |
Description
|
This is
a 6-panel card containing general information on calling groups,
call queues, station hunting, delay announcement, calls-in-queue
alarm, overflow coverage, and calling group message receiver.
Detailed instructions are provided for using and programming a
feature button, headset feature buttons, and buttons on agent
phones. Instructions for supervisor activities include
entering/exiting supervisor mode, monitoring calls-in-queue, and
changing and monitoring agent status. Instructions for agent
activities include answering calling group calls and signing
in/out of a calling group. 6 pages. Package of 5. |
|
