Avaya Phone User Guides > Merlin 820 > FAQs
 

 

 

  
 

 

 

 

    

 

What is the "HFAI" button on my telephone set used for?

Answer:

(Must have a Feature Pakage)HFAI means Hands-Free Answer Intercom. If your telephone has a HFAI button on it, you press the HFAI button and a green light comes on. When you are called over the intercom, the voice comes over the speaker and you can answer the call without lifting the handset.


The HFAI is only for intercom calls and not for outside calls. If you have Voice Announce Disable programmed onto your telephone, the HFAI feature will not work. Only one person can talk at a time. If two people talk at the same time, they cancel each other out. 

 

 

 

 

 

 

 

 

 

 

 

  
 

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